The Volunteer assigned to Client Services Assistant provides services to enhance the client experience. This is accomplished by taking responsibility for completing administrative tasks.
Regular Duties Include:
- Register clients for programs either in person or by phone
- Greet and welcome clients; directing inquiries to designated department
- Sign-in clients for appointments and programs (involves online software)
- Answer client questions as they arise, referring people to resources at the Center
- Answer the phone and direct calls to staff as needed
- Willingness to take on additional tasks such as mailings or other projects that may arise
- Maintain general appearance of the spaces within the Center (library, coffee and side tables, periodicals, pamphlets)
- Will assist with room set-up as required for programs, functions, or events
