Become a Helpline Volunteer for Safe Voices!

Safe Voices Seeks Volunteers to Help Staff its

24-Hour Domestic Violence Helpline

Safe Voices has a few seats open for our next Volunteer Helpline Training which starts on January 23^rd!  

We are currently seeking local volunteers to help staff our 24-hour free and confidential helpline which covers callers from Franklin, Oxford, and Androscoggin Counties.

Volunteers work from their homes using their own phones, and generally cover the helpline for approximately 8-12 hours per month, based on their availability and the needs of our helpline coverage.

               Priority will be given to volunteers able to fill one or more of the following shifts:

Mondays: 8a-12p / 8p-12a / 12a-8a        Tuesdays: 4p-8p / 12a-8a

Thursdays: 4p-8p / 8p-12a / 12a-8a         Fridays: 4p-8p / 8p-12a

Saturdays: all shifts                                                 Sundays: 8a-12p / 12a-8a

If you are available to help volunteer during one or more of these times, we encourage you to consider signing up for our training. All shifts have backup support from a supervising shift lead. 

The helpline is usually the first contact a person makes with Safe Voices when they are looking for support and services around domestic violence. Helpline workers provide support and advocacy to survivors of domestic violence; assist in safety planning; and help to identify additional community resources as needed, with support from Safe Voices staff.

Interested volunteers must be at least 18 years of age, possess a landline or cell phone with good reception, should be sensitive to domestic violence situations, understand and be able to set clear boundaries, practice good self-care, be dependable, and have good listening and communication skills.

 The Winter training schedule is:

 All classes are held from 4pm-8pm in Lewiston

(exact location will be given upon enrollment)

Attendance and participation in each training session is mandatory in order to complete the training and become a volunteer.  Volunteers are asked to make a minimum 6 month commitment to volunteering with Safe Voices upon completing the training. 

To apply to participate in the Safe Voices helpline training, please email a current resume to, Staci Beal, Safe Voices Fundraising and Volunteer Coordinator at sbeal@safevoices.org. If you have any questions about Safe Voices or this training, you can email Staci Beal or call 795-6744.